Frequently Asked Questions
Everything you need to know about shopping with Doze.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. Shipping rates and delivery times for international orders are calculated at checkout.
How can I track my package?
Once your order is shipped, you will receive an email with a tracking link. You can also log into your Doze account to view the real-time status of your delivery.
Are your products covered by a warranty?
Yes, all Doze products come with a 1-year limited warranty against manufacturing defects. If you encounter any issues, please reach out to our customer service team.