Returns & Exchanges

At Doze, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original box and include all tags, then print and attach the prepaid shipping label provided via email.

• 3.
  Drop Off Your Return

  Take your package to the nearest authorized carrier location or schedule a pickup to begin the transit back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.